Privacy Policy
Last updated: November 2025
Loreum.ai Team (“we”, “our”, “us”) operates the website https://loreumai.com (the “Platform”). This Privacy Policy explains how we collect, use, and protect your personal information when you access or use our Platform and related services.
By using Loreum.ai, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect and process the following types of information:
a. Personal Information
- Name or username
- Email address
- Payment information (processed securely via Stripe)
b. Technical Information
- IP address, browser type, operating system, device information
- Cookies and usage data for analytics and performance
c. Analytics & Tracking
We use Google Analytics and Meta Pixel to understand user behavior and improve our services. These tools may collect anonymized traffic and interaction data, including pages visited and session duration.
2. How We Use Your Information
We process data to:
- Provide, maintain, and improve the Platform
- Manage user accounts and provide customer support
- Send important updates, notifications, or promotional emails
- Process payments through Stripe
- Analyze Platform performance via Google Analytics and Meta Pixel
- Ensure compliance with legal obligations and prevent fraud
We do not sell or rent your personal information to third parties.
3. User-Generated and AI-Generated Content
Loreum.ai allows creators (“Content Makers”) to upload and publish films, videos, and interactive works, including AI-generated or AI-assisted content. By uploading content, you acknowledge and agree that:
- You own or have the legal right to distribute the content.
- You are responsible for ensuring that your content does not infringe on intellectual property, privacy, or publicity rights.
- You may set your own price or licensing terms for your content.
- Loreum.ai may display, promote, and distribute your content on the Platform and associated media channels.
- AI-generated content may include elements produced or enhanced using artificial intelligence tools. Loreum.ai discloses such content as “AI-assisted” where applicable.
- We do not claim ownership of user content but may retain non-exclusive rights to host, distribute, and promote it within the Platform ecosystem.
AI Content Disclaimer
The Platform may include content partially or fully generated by artificial intelligence (“AI”). Such content may contain inaccuracies, fictional elements, or information that does not reflect real-world facts. Loreum.ai shall not be liable for the interpretation, use, or consequences resulting from interaction with AI-generated materials. Users are responsible for evaluating the reliability and accuracy of such content.
4. Cookies
We use cookies to enhance user experience, remember preferences, and analyze traffic. You can disable cookies in your browser settings, but certain features of the Platform may not function properly.
5. Data Storage and Security
Your data is stored on secure servers and protected with encryption and access controls. While we take all reasonable measures to safeguard information, no online transmission or storage system is completely secure. We provide the Platform and all services “as is”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or availability. We make no guarantees that the Platform will operate uninterrupted or error-free.
6. Data Sharing
We may share limited user data with third-party processors strictly for operational purposes:
- Stripe – payment processing
- Google Analytics – analytics and performance insights
- Meta Pixel – marketing analytics
- Mailchimp – email communication and newsletters
Each of these providers follows international data protection standards (GDPR, CCPA, or equivalent).
7. International Data Transfers
If you access the Platform from outside the United States, please note that your data may be transferred to and processed in the U.S. or other countries where our partners operate. We ensure that appropriate safeguards are applied in accordance with international privacy regulations.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Request data portability
- Withdraw consent for processing
- Object to certain uses of your data
To exercise these rights, contact us at contacts@loreumai.com.
9. Data Retention
We retain your data only as long as necessary for operational, legal, or security purposes. Once data is no longer required, it will be securely deleted or anonymized.
10. Children’s Privacy
Our Platform is intended for users aged 18 and older. We do not knowingly collect or process personal information from minors.
11. Limitation of Liability
To the fullest extent permitted by law, Loreum.ai Team shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to, loss of profits, data, goodwill, or other intangible losses arising from your use of the Platform. In any case, our total liability shall not exceed the greater of (a) the amount paid by you to use the Platform during the preceding twelve (12) months, or (b) $100 USD.
12. Indemnification
You agree to indemnify, defend, and hold harmless Loreum.ai Team, its affiliates, employees, partners, and service providers from any claims, liabilities, damages, or expenses (including legal fees) arising from:
- Your violation of this Policy or applicable law,
- Any content you submit or upload,
- Your misuse of the Platform or third-party rights.
13. Dispute Resolution and Arbitration
Any dispute or claim arising out of or relating to this Privacy Policy or your use of the Platform shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA). You agree to waive your right to a trial by jury or participation in any class action lawsuit. The arbitration shall take place in the State of California, USA, in English, and the arbitrator’s decision shall be final and binding.
14. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, USA. Any dispute not subject to arbitration shall be brought exclusively before the competent courts located in California, USA.
15. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.